Our Blogs - Page 7

What is 3CX? A Comprehensive Guide to Modern PBX Systems

3CX is a phone system that runs on computers, not on big, special phone machines. It helps businesses communicate with each other using the internet instead of old phone lines. This means there are about three different and advanced technologies all working together. In today’s business environment, being able to talk to people quickly and easily is very important. You need a system you can count on to keep everything running smoothly. 3CX stands out as a strong [business phone system](https://www.penieltech.com/3cx-official-partner.php) that uses internet technology to make your calls better and help you talk to customers more effectively. Let us explore how using this system can make your company’s way of communicating with people better and help your business run more smoothly. **What is the 3CX Phone System** -------------------------------- PBX is a modern business phone system that uses the internet to manage and direct calls within your company. This new technology offers you more options and helps you save money compared to old-fashioned phone systems. You can easily connect 3CX PBX systems with other tools you use to talk to people, like email and chat programs, to make your communication smoother with the help of a [3CX distributor](https://www.penieltech.com/3cx-official-partner.php) or on your own. > > Your name > > Your email > > Your Phone > > Product > —Please choose an option—Cheque PrintingElate CRMElate ERPReal Estate Property ManagementTally PrimeQuickBooksSage Accounting SoftwareHRMS SoftwareCustom ERPAccounting SoftwareVAT Accounting SoftwareWeb DesignCorporates TaxERPNextOdooInventory ManagementWarehouse ManagementQuickBooks Invoicing SoftwareOtherDigital MarketingSEO > > Your message (optional) > > Δdocument.getElementById( "ak\_js\_6" ).setAttribute( "value", ( new Date() ).getTime() ); It is a software-based system which means it’s a computer program that doesn’t need a big box with wires and buttons. It is a PBX (Private Branch Exchange) phone system that lets people in your business call each other easily and also lets you control how calls from outside your business are handled. It also uses VoIP (Voice over Internet Protocol) technology which sends your voice into computer data and to the internet instead of sending your voice through phone wires. This is why you can make calls from your computer or smartphone using 3CX. By putting all these technologies together, 3CX gives you a powerful, flexible way to handle all your business phone calls. Made for today’s businesses, the [3CX phone system](https://www.penieltech.com/3cx-official-partner.php) works well with the tools you already have. This means you can make the most of what you’ve already bought while enjoying the benefits of the latest internet calling technology. From directing calls to the right person, to video meetings and using your mobile phone, this system keeps you and your team connected and working well, no matter where you are.  **How does 3CX Phone System PBX work** -------------------------------------- 3CX PBX uses internet phone technology to handle your calls over a computer network. It changes your voice into digital information that can travel over the internet. This gives you more choices, lets your system grow easily, and costs less than old-style phone systems.  You can make calls using desk phones, computer programs, or apps on your phone. You can also control things like where calls go, voicemail and group calls through a website. 3CX phone system gives businesses a modern, effective way to talk to people. 3CX PBX offers you a new-age internet phone system that works well with the computer setup your business already has. Unlike old phone systems, 3CX gives you one place for all your calling, group meetings, and working together needs. The main things 3CX phone system can do for you include: * Very clear sound quality * Smart ways to send calls where they need to go * Strong features to keep your calls safe * Big savings of up to 80% on your phone bills Now that we have seen how it works, let us move on to the types of 3CX to understand better which type will suit your business needs. **Types of 3CX Business Phone System** -------------------------------------- These are the types of 3CX in detail. Understanding the types will help you make better choices on what type could be the best fit for your business. ### **1\. 3CX On-Site PBX: A Trustworthy System You Keep at Your Office** 3CX on-site PBX is a system you keep at your office. This lets you have full control over how you talk to people. But keeping it at your office can cause some problems. If something goes wrong with the system or your internet, it might be hard to make calls or work from home. This can make it tough to keep up with how people work these days, often from different places. ### **2\. 3CX Cloud PBX: The Easy Way to Talk in the Future** Try the power of the internet with 3CX’s cloud IP PBX choices. You can manage it yourself or let 3CX take care of everything for you. These systems run on special computers in safe places, so they almost never stop working.  With this kind of system, you’ll spend less money, be able to work from anywhere easily, and have more time to focus on your main work instead of worrying about your phone system. **How to Get Started With the 3CX Phone System for Small Business** ------------------------------------------------------------------- Starting with 3CX is pretty easy. You need to think about what you need to communicate with people, get and set up the program, and make it work well for your business. ### **Setting Up 3CX** Setting up 3CX takes a few steps to make sure it works really well for you.  **1\. Make Extensions:** Give each person who works for you their own phone number. **2\. Set Up Internet Phone Lines:** Add Internet phone lines so you can call people outside your business. Make sure they work with the company you choose to provide these lines. **3\. Make Rules for Calls:** Decide how calls should move around in your business. Make rules so that when people call you, they get to the right person or team. **4\. Set Up Voicemail:** Make voicemail work for each phone number. You can make special greetings and even send voicemails to email if you want. ### **Using 3CX in Your Business** Starting to use 3CX can be a bit hard, especially if you are doing it yourself. There are **[3CX partners](https://www.penieltech.com/3cx-official-partner.php)** to help you locally but if you want to do it yourself you need to plan carefully to avoid problems. **1\. Plan How You’ll Use It:** First, look at what you already have, like your internet and computers, to make sure 3CX will work. Make a plan that says when you’ll do things, who will do them, and what you’ll do if something goes wrong. **2\. Try It Out:** Before everyone uses it, have a small group try it first. Ask them what they think and fix any problems. **3\. Teach People How to Use It:** Show everyone how to use 3CX. Make sure the people who fix computers know how to help. If your business is small and doesn’t have computer experts, make sure you and a few others learn a lot about it. ### **Making 3CX Work With Other Things You Use** 3CX can work well and easily with other computer programs you might use. Here are some ways it works: **1\. Work with Customer Information:** Make 3CX work with the program you use to keep track of customers. This can let you call customers by clicking their name, keep track of calls, and see customer information when they call. **2\. Work with Email:** Set it up so voicemails and faxes can go to your email. This way, you won’t miss important messages. **3\. Connect to Other Programs:** You can use special 3CX tools to make it work with other programs your business uses. **Wrapping Up** --------------- Now that you understand what 3CX is and how it works, you can see why it’s such a game-changer for businesses. It combines the best of modern technology to give you a [phone system for small business](https://www.penieltech.com/3cx-official-partner.php) that’s easy to use, can grow with your business, and helps you save money.  Whether you are a small startup or a big company, 3CX offers a solution that can be tailored to fit your needs. As you move forward in exploring the 3CX phone system for your business, keep 3CX in mind as a top contender in the world of modern communication tools.