Track all your leads and Customers
All Essential tools for your business growth
Customer Relationship Management (CRM) Software is the ultimate solution to boost your sales figures while helping you keep track of your customers and provide constant support when needed.
Companies use CRM software to manage and analyze customer interactions with the company and get reports that will reflect the reasons for sales growth or decline. This will help you make better judgments and decisions for your company’s progress. One of the Leading among all CRM Software Provider Companies in Dubai, UAE, Bahrain, Abu Dhabi, Middle East.
CRM System is aimed to compile the potential customer’s basic information and requirements so that the company can provide the best products and services to them and eventually increase the customer base in your field.
Keep a record of all your points of contact, to observe which source of contact is the best choice and on which channel you need to invest more.
These channels may be the Advertisement on primetime television, Google ads, digital marketing, direct mails, Company website, and social media. CRM is very easy to learn and has a smooth User Interface. This CRM Software is designed to be the Best CRM in Dubai, Abu Dhabi and across UAE.Ask For Free Demo
The CRM Interface shows all vital statistics and graphs comprehensible at a single glance which will help your sales representatives and receptionist to perform their duties faster and meet their sales targets given to them.
This CRM software will ensure that you can keep an organized record of all your customers and potential customers while reminding you to communicate with them via e-mails, calls, text messages and social media.
This guarantees that you have a good customer relations, which in return will elevate your brand name and value. You can use Best CRM software for small business as well as a large scale business and it will help you build a satisfied customer base and help you take your profits to the next level.
We are CRM Software dealer, providing CRM Solution Dubai, CRM Solution UAE, along with other management software solutions. As a CRM solution provider company in Dubai, UAE, we provide additional support and services with annual maintenance checks for our customers.Download Now
The Customer Relationship Management (CRM) Dashboard will give you a concise view of all the important statistics and numbers of the sales, targets to be achieved and the performance of all the sales executives of your enterprise. The graphs and the diagrams that are generated on the dashboard screen will give you a detailed report of your potential customers, clients, and their orders and purchases.
All the leads generated by the sales executives need to be updated in this section. With this, you can keep track of all the potential customers and their relevant information. This section will help you fill details of the interested products, the price that they want the product for, their customizations that they need in the product.
Assign the leads to the respective support team members or the sales executives for further follow-ups and negotiations.
New Leads that are generated by the sales and marketing teams can be escalated to opportunity based on their interest in your product or service. You can also get a report on how much leads are made by each executive and analyze their performance. This software is ideal as a CRM software for small business as well as medium scale businesses.
You can qualify the leads that are generated by the marketing team and promote it to the opportunity stage. In this stage, you can filter out the potential customers and the deals that they want. The Sales team can thus deal directly with the customers and send the quotations about the products to them.
With the help of automation in the workflow of the sales team, you can never lose track of any customer and clients that need your service or product. Assigning a person to each opportunity will help you get more customers and serve them well. Being a CRM solution provider company in Dubai UAE, we have designed this CRM software to meet all your Customer management requirements, especially in the Middle Eastern countries.
You can escalate this opportunity to a business proposal and also keep a record of all the follow-ups that need to be done.
Get Auto-Generated Invoices and business proposals in professional-looking templates ready to be sent to the customers. You can also have a quick view on different bargains and prices that are stated to different customers.
Here, users can add the payment terms, validity, delivery terms and other conditions for the sale. User can also set the currency and the VAT values for the transaction.
With the help of our quotation and invoice generator, you can get a ready-made pdf file that can be sent to the customer directly and hence ease the burden of making a separate invoice for each customer.
We can make invoice and report templates that can be tailored to your company needs with the company logo, colors, and the trademark signatures.
The main function of the CRM is to automate and maintain the flow of the sales process. To remind the sales executives to give regular follow-ups to the customers whom you have given the quotation, the CRM will remind you periodically or on the configured date after the quotation is sent to get the ball rolling.
Follow-Ups may consist of calls, emails, or meetings that will help you build a stranger relation with the customers. Automating these repetitive tasks allows your workforces to devote their time and focus to more complex tasks.
According to the User Role and the accessibility given by the Admin, the Marketing coordinator and managers can view the reports and performance of each sales executive and evaluate how they were capable to handle and convert each leads to opportunity that lead to a final sale. You can get a quick overview of all customers and the products that they have purchased from you.
Get a quick review of all the product sale patterns throughout the year. Also, manage your expenses and income generated by the marketing team to enhance your profits and efficiency in the market. With the help of CRM, you can have an edge over your competitors by providing better customer service to your customers and clients.
Get reports on:
This feature can be accessible only by the admin and the manager. With this, you can configure all the products that you sell, the number of employees that are working for you, create salesmen login ids along with their credentials.
Masters give you access to all the core modules and features of the CRM and help you configure the details of your company. As ELATE CRM is a cloud application you can access it from all places and get quick information about your business when needed. Get information on all the expenses that are done in the organization and manage the production or services accordingly.
CRMs come in several different formats — web-based nor on-premise. On-premise CRM systems use a network of highly-customizable onsite hardware and software systems that require software licenses to store customer data. Cloud CRM solutions exist on remote servers where software updates, security measures, hardware upgrades, backups and more are managed by the CRM software service provider Dubai, UAE. Get Cloud CRM For Dubai, Cloud CRM for UAE, Cloud CRM for Bahrain, Cloud CRM for Sharjah, Cloud CRM for Abu Dhabi.
Third-party integration is not possible with ELATE CRM.
For added security, you can restrict your employees’ access based on their role in the organization. Control what different users see within your CRM to prevent data leaks and security breaches. This allows you to manage your employees’ activity based on level and keeps your customers’ data safe.
Elate CRM Software Trended as a Best CRM Software for 2019. and Still, it is Best CRM Software for 2020 in Dubai, UAE.
With the help of this Add-On, you can track all expenditures done by your employees and record their working time
With the help of this feature, you can keep a record of all the additional expenses done on every employee individually starting from travel expenses, lodging expenses, miscellaneous allowances that should be given to them for official purposes. The software will generate a report on your request on all the past expenses done by the employee throughout the entire year.
Get reports on each employee individually on their performance, their login activities, whether they are profitable to the organization or not, have they met their targets, have they met customers that have been assigned to them and the number of leads they have generated each day. Get a day-by-day report of each employee and the work they have done regarding the customer follow-ups that they have done and fruitful work they have done.