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An ISO 9001:2015 certified company.

An Essential Tool to get more Customers.

Track all your leads and Customers

  • Never miss any leads or clients waiting for your response
  • Streamline your workflow with ease
  • Use CRM software to analyse your sales and performance
  • Track sales executives and their performance

All Essential tools for your business growth

  • Graphs that indicates your company’s performance
  • Reports on past activities
  • Analyse Sources and their generation
  • Useful for Sales Executives
  • Cloud application
  • Accessible from all Mobile and laptops

Customer Relationship Management (CRM) Software is the ultimate solution to boost your sales figures while helping you keep track of your customers and provide constant support when needed.

Companies use CRM software to manage and analyze customer interactions with the company and get reports that will reflect the reasons for sales growth or decline. This will help you make better judgments and decisions for your company’s progress.

CRM System is aimed to compile the potential customer’s basic information and requirements so that the company can provide the best products and services to them and eventually increase the customer base in your field.

Keep a record of all your points of contact, to observe which source of contact is the best choice and on which channel you need to invest more.

These channels may be the Advertisement on primetime television, Google ads, digital marketing, direct mails, Company website, and social media. CRM is very easy to learn and has a smooth User Interface. This CRM Software is designed to be the Best CRM in Dubai, Abu Dhabi and across UAE.

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Best CRM Software for Small Businesses
Best CRM Software 2019 UAE

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Best CRM for Small Business Dubai, UAE - Elate CRM Software

All Vital Modules included in One Package.

The CRM Interface shows all vital statistics and graphs comprehensible at a single glance which will help your sales representatives and receptionist to perform their duties faster and meet their sales targets given to them.

This CRM software will ensure that you can keep an organized record of all your customers and potential customers while reminding you to communicate with them via e-mails, calls, text messages and social media.

This guarantees that you have a good customer relations, which in return will elevate your brand name and value. You can use Best CRM software for small business as well as a large scale business and it will help you build a satisfied customer base and help you take your profits to the next level.

We are CRM Software dealer, providing CRM Solution Dubai, CRM Solution UAE, along with other management software solutions. As a CRM solution provider company in Dubai, UAE, we provide additional support and services with annual maintenance checks for our customers.

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DASHBOARD

The Customer Relationship Management (CRM) Dashboard will give you a concise view of all the important statistics and numbers of the sales, targets to be achieved and the performance of all the sales executives of your enterprise. The graphs and the diagrams that are generated on the dashboard screen will give you a detailed report of your potential customers, clients, and their orders and purchases.

Dashboard contains

  • Overview widgets
  • Automated Calendar for tracking sales and clients
  • Sales Graphs
  • Leads Widgets
  • Follow-Ups Reminder and tracking.
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LEADS

All the leads generated by the sales executives need to be updated in this section. With this, you can keep track of all the potential customers and their relevant information. This section will help you fill details of the interested products, the price that they want the product for, their customizations that they need in the product.

Assign the leads to the respective support team members or the sales executives for further follow-ups and negotiations.

New Leads that are generated by the sales and marketing teams can be escalated to opportunity based on their interest in your product or service. You can also get a report on how much leads are made by each executive and analyze their performance. This software is ideal as a CRM software for small business as well as medium scale businesses.

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OPPORTUNITY

You can qualify the leads that are generated by the marketing team and promote it to the opportunity stage. In this stage, you can filter out the potential customers and the deals that they want. The Sales team can thus deal directly with the customers and send the quotations about the products to them.

With the help of automation in the workflow of the sales team, you can never lose track of any customer and clients that need your service or product. Assigning a person to each opportunity will help you get more customers and serve them well. Being a CRM solution provider company in Dubai UAE, we have designed this CRM software to meet all your Customer management requirements, especially in the Middle Eastern countries.

You can escalate this opportunity to a business proposal and also keep a record of all the follow-ups that need to be done.

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PROPOSAL

Get Auto-Generated Invoices and business proposals in professional-looking templates ready to be sent to the customers. You can also have a quick view on different bargains and prices that are stated to different customers.

Here, users can add the payment terms, validity, delivery terms and other conditions for the sale. User can also set the currency and the VAT values for the transaction.

With the help of our quotation and invoice generator, you can get a ready-made pdf file that can be sent to the customer directly and hence ease the burden of making a separate invoice for each customer.

We can make invoice and report templates that can be tailored to your company needs with the company logo, colors, and the trademark signatures.

FOLLOW UP

The main function of the CRM is to automate and maintain the flow of the sales process. To remind the sales executives to give regular follow-ups to the customers whom you have given the quotation, the CRM will remind you periodically or on the configured date after the quotation is sent to get the ball rolling.

Follow-Ups may consist of calls, emails, or meetings that will help you build a stranger relation with the customers. Automating these repetitive tasks allows your workforces to devote their time and focus to more complex tasks.

  • Users can manage follow-up’s for a particular proposal
  • Users can assign follow-up or activities to employees and they will be notified by mail.
  • Users can close particular followup on task completion or closure.
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REPORTS

According to the User Role and the accessibility given by the Admin, the Marketing coordinator and managers can view the reports and performance of each sales executive and evaluate how they were capable to handle and convert each leads to opportunity that lead to a final sale. You can get a quick overview of all customers and the products that they have purchased from you.

Get a quick review of all the product sale patterns throughout the year. Also, manage your expenses and income generated by the marketing team to enhance your profits and efficiency in the market. With the help of CRM, you can have an edge over your competitors by providing better customer service to your customers and clients.

Get reports on:

  • Inquiry Report
  • Performance of each salesman
  • User Activities
  • Closed Details
  • Login Hours of each user. (Only Admin can view this)
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MASTERS

This feature can be accessible only by the admin and the manager. With this, you can configure all the products that you sell, the number of employees that are working for you, create salesmen login ids along with their credentials.

Masters give you access to all the core modules and features of the CRM and help you configure the details of your company. As ELATE CRM is a cloud application you can access it from all places and get quick information about your business when needed. Get information on all the expenses that are done in the organization and manage the production or services accordingly.

SETTINGS

  • Only the admin user will have the privilege to close one inquiry
  • User security control
  • Admin user will have the privilege to check login report
  • Admin user will have the right to take backup
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MOBILE CRM

Everyone has a Smartphone these days, so it makes sense to utilize the amazing technology inside them to benefit your business. Take customer relationship management on a remote device using this ELATE CRM programs and apps. Employees can view data and receive valuable alerts about campaigns on a mobile device.

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CLOUD-BASED OR ON-PREMISE

CRMs come in several different formats — web-based nor on-premise. On-premise CRM systems use a network of highly-customizable onsite hardware and software systems that require software licenses to store customer data. Cloud CRM solutions exist on remote servers where software updates, security measures, hardware upgrades, backups and more are managed by the CRM software service provider Dubai, UAE.

THIRD-PARTY INTEGRATION

Third-party integration is not possible with ELATE CRM.

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ROLE SECURITY

For added security, you can restrict your employees’ access based on their role in the organization. Control what different users see within your CRM to prevent data leaks and security breaches. This allows you to manage your employees’ activity based on level and keeps your customers’ data safe.

Employee Management

With the help of this Add-On, you can track all expenditures done by your employees and record their working time

Employee Expense Management

With the help of this feature, you can keep a record of all the additional expenses done on every employee individually starting from travel expenses, lodging expenses, miscellaneous allowances that should be given to them for official purposes. The software will generate a report on your request on all the past expenses done by the employee throughout the entire year.

Employee Tracking

Get reports on each employee individually on their performance, their login activities, whether they are profitable to the organization or not, have they met their targets, have they met customers that have been assigned to them and the number of leads they have generated each day. Get a day-by-day report of each employee and the work they have done regarding the customer follow-ups that they have done and fruitful work they have done.

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Elate CRM Pricing

Elate CRM Base Standard Advanced
Initial Setup / IMPN. AED 3000 AED 8000 AED 12500
Yearly Subscription AED 2000 AED 3500 AED 4500

Elate CRM Software AMC Services

Elate CRM Software Free Demo

We are providing Free Demo for Elate CRM. Our Company is based in Dubai, Abu Dhabi, Middle East, UAE

Elate CRM Software Installation

We are providing Elate CRM Installation to all our customers in Dubai, Abu Dhabi, Sharjah, Al Ain, Fujairah, Ajman UAE.

CRM Software Elate CRM Software Training

Our accounting experts will Provide Training on Elate CRM. You can easily understand and can use our product Elate CRM Software.

Elate CRM Software Support

Our Experts will provide highly Efficient Support to all your queries regarding Elate CRM. We are having branches all over in UAE.

Elate CRM Software Annual Maintenance

Penieltech providing Maintenance to our product, Elate CRM annually. These services will provide to all our customers in Dubai and the Middle east.

Elate CRM Online & Onsite Support

We are providing highly efficient online & Onsite Support to Elate CRM. Customers all over in the Middle East can access our support at any time.

Elate CRM FAQ's


Customer Relationship Management system is a software that helps you to maintain better relations with your customers and clients, thus enabling you to grow your customer base even faster and also manage your sales executives in an organized manner.

CRM should be able to maximize the sales of the company and increase good co-ordination between the sales executives and support team to ensure that the clients receive the best service and prompt response.

Once you begin to use the CRM, you will have the power to define the sales workflow for the sales executives and organize them to maximize the deal closure rate. You will find it easy to convert your leads to customers and at the same time ensure that your current customer base is happy with your services.

  • Ask for a free trial to see if the CRM suits your business model
  • Check out its customization options along with other Addins.
  • Decide on the Online or Offline version
  • User Experience and Ease of Usage.
  • Sales Executive friendly.
  • Mobile Version and Desktop version available.
  • Data security and user accessibility feature.

Customer Relationship Management software is an application used by smart companies and business organization to make the sales process faster and efficiently convert more leads to deals. Here are a few benefits.

  • Better Leads to customer Conversion
  • Customer Segmentation
  • Shorter and faster Sales cycle
  • Customer Communication
  • Team Collaboration
  • Customer data and information protection
  • Task Management.