Best CRM Software Dubai, UAE - Elate CRM

Customer Relationship Management (CRM) Software is the ultimate solution to boost your sales figures while helping you keep track of your customers and provide constant support when needed.

Companies use the CRM software to manage and analyze customer interactions with the company and get reports that will reflect the reasons for sales growth or decline. This will help you take better judgments and decisions for your company’s progress.

CRM System are aimed to compile the potential customer’s basic information and requirements so that the company can provide the best products and services to them and eventually increase the customer base in your field.

Keep a record of all your point of contacts, to observe which source of contact is the best choice and on which channel you need to invest more.

These channels may be the Advertisement on primetime television, Google ads, digital marketing, direct mails, Company Websites and social media. CRM is very easy to learn and has a smooth User Interface. This CRM Software is designed to be the Best CRM in Dubai, Abu Dhabi and across UAE.

DASHBOARD

The Customer Relationship Management (CRM) Dashboard will give you a concise view of all the important statistics and numbers of the sales, targets to be achieved and the performance of all the sales executives of your enterprise. The graphs and the diagrams that are generated on the dashboard screen will give you a detailed report of your potential customers, clients and their orders and purchases.

Dashboard contains

• Overview widgets
• Automated Calendar for tracking sales and clients
• Sales Graphs
• Leads Widgets
• Follow-Ups Reminder and tracking.

OPPORTUNITY

You can qualify the leads that are generated by the marketing team and promote it to the opportunity stage. In this stage you can filter out the potential customers and the deals that they want. The Sales team can thus deal directly with the customers and send the quotations about the products to them.

With the help of automation in the work flow of the sales team, you can never lose track of any customer and clients that need your service or product. Assigning a person to each opportunity will help you get more customers and a serve them well. Being a CRM solution provider company in Dubai UAE, we have designed this CRM software to meet all your Customer management requirements especially in the Middle Eastern countries.

You can escalate this opportunity to a business proposal and also keep a record of all the follow-ups that need to be done.

FOLLOW UP

The main function of the CRM is to automate and maintain the flow of the sales process. In-order to remind the sales executives to give regular follow-ups to the customers whom you have given the quotation, the CRM will remind you periodically or on the configured date after the quotation is sent to get the ball rolling.

Follow-Ups may consist of calls, emails, or meetings that will help you build a stranger relation with the customers. Automating these repetitive tasks allows your workforces to devote their time and focus to more complex tasks.

• Users can manage follow-up’s for a particular proposal
• Users can assign follow-up or activities to employees and they will be notified by mail.
• Users can close particular followup on task completion or closure.

SETTINGS

• Only the admin user will have the privilege to close one inquiry
• User security control
• Admin user will have the privilege to check login report
• Admin user will have the right to take backup

CLOUD BASED OR ON PREMISE

CRMs come in several different formats — web-based nor on-premise. On-premise CRM systems use a network of highly-customizable onsite hardware and software systems that require software licenses to store customer data. Cloud CRM solutions exist on remote servers where software updates, security measures, hardware upgrades, backups and more are managed by the CRM software service provider Dubai, UAE.

THIRD PARTY INTEGRATION

Third party integration is not possible with ELATE CRM.

Employee Management

With the help of this Add-On you can track all expenditures done by your employees and record their working time

Employee Expense Management

With the help of this feature you can keep a record of all the additional expenses done on every employee individually starting from travel expenses, lodging expenses, miscellaneous allowances that should be given to them for official purposes. The software will generate a report on your request on all the past expenses done by the employee throughout the entire year.

Employee Tracking

Get reports on each employee individually on their performance, their login activities, whether they are profitable to the organization or not, have they met their targets, have they met customers that have been assigned to them and the number of leads they have generated each day. Get day-by-day report of each employee and the work they have done regarding the customer follow-ups that they have done and fruitful work they have done.