Terms and Conditions

Last Updated: 18 February 2026

Welcome to Peniel Technology LLC (“we”, “our”, “us”). These Terms and Conditions govern your use of our website https://www.penieltech.com/ and any products or services you purchase from us. By accessing this website or placing an order, you agree to abide by these Terms.

1. Acceptance of Terms

By using our website and services, you confirm that you have read, understood, and agree to be bound by these Terms & Conditions, our Privacy Policy, and any other policies posted on the Site.

2. Business Information

Peniel Technology LLC is a licensed software reseller and IT solutions provider specializing in accounting, ERP software, hardware, networking, support, and related services.

Company Information:

• Peniel Technology LLC
• Office 205, NBQ Bank Building - 16th St - Khalid Bin Al Waleed Rd - Bur Dubai - Dubai
• Phone: +971 4 239 8571
• Email: [email protected]

3. Products and Services

We offer software licenses, digital products, and IT solutions. All product descriptions, pricing, and delivery methods are listed on the website.

When you place an order for a software license or digital product:

• Some products may be delivered electronically via email or digital download.
• License keys or access credentials may be issued after payment is completed.
• Optional services (installation, configuration, support) are separate from product licensing unless specified.

4. Ordering and Payment

• You are legally capable of entering into a binding contract.
• All information provided is accurate and complete.

Payment can be made through approved payment methods displayed at checkout. Prices are quoted in the applicable currency and may change without notice.

5. Delivery and Digital Products

For digital software products:

• Delivery is completed once the license key, activation code, or digital file is sent to your email.
• We are not responsible for delivery issues caused by incorrect email addresses.

For physical products (if applicable):

Delivery timelines and shipping charges will be communicated during checkout.

6. Refund & Cancellation

Refunds and cancellations are governed by our Refund Policy. Please review the Refund & Cancellation Policy carefully before making a purchase.

7. Intellectual Property

All intellectual property rights to content on this Site—including text, graphics, logos, and branding—are owned by or licensed to us. Third-party trademarks belong to their respective owners and do not imply endorsement beyond authorized partnership status.

8. Limitation of Liability

• Indirect, incidental, or consequential losses
• Loss of data, revenue, or profits
• Damages arising from product or service use

Our total liability is limited to the amount paid for the purchase.

9. Governing Law

These Terms are governed by the laws of the United Arab Emirates.

10. Changes to Terms

We may update these Terms at any time. Continued use of the website constitutes acceptance of the updated Terms.

11. Contact Us

Peniel Technology LLC

Phone: +971 4 239 8571

Email: [email protected]