Top 10 IT AMC Service Providers in Dubai & UAE (2026)

Downtime costs money, and it’s known to all of us. But in the UAE’s business ecosystem, it costs reputation, too. Companies here don’t just rely on IT; they run on it.

That’s the reason the demand for dependable IT Annual Maintenance Contracts from cloud-based operations to compliance-heavy industries has moved from “luxury” to business-critical.

Across the UAE, organisations are moving away from reactive IT support. The focus now stays firmly on preventive maintenance, predictable costs, and partners who understand local business realities like tight SLAs, rapid scalability, and zero tolerance for prolonged outages.

So, besides branding, look for consistency, clarity, and trust while choosing the right IT AMC provider.

What to Look for in an IT AMC Provider

Before signing any AMC, pause and look beyond the pricing. A reliable provider shows strength in a few non-negotiable areas.

Experience matters, but relevant experience matters more. Providers who have hands-on exposure to UAE compliance standards, multi-branch operations, and hybrid IT environments bring real value.

A strong AMC partner also offers transparency. Clear SLAs, defined escalation paths, and documented preventive maintenance schedules keep surprises away. Plus, flexibility also counts.

And finally, communication. If your IT partner can’t explain risks and solutions in plain language, that’s a red flag, and it's time to look for a real partner.

1. Penieltech: Reliable and Regionally Trusted IT AMC

Founded: 2009

Peieltech provides Integrated IT and business tech. From software to hardware support, you’ll get everything here.

Services:

• IT AMC
• Infrastructure support
• IT consulting
• Software deployment
• Network maintenance,
• Hardware care.

Why Choose Them: Penieltech has spent over a decade refining the way technology supports growth, particularly for SMEs and regional enterprises. Their AMC services aren’t just about fixing issues. Penieltech also covers the spectrum from preventive updates to responsive problem-solving. With ISO 9001:2015 certification and excellent experience, this makes them a strong first choice for companies that want a partner who understands both business and tech.

Partners: TallyPrime, ERPNext, Odoo, Sage, Sage 300, QuickBooks, etc.

Clients: 14,000+

Email

[email protected]

[email protected]

HeadQuarter

Dubai, UAE: Office 205, NBQ Bank Building, Khalid Bin Waleed St., Bur Dubai, Dubai

PO Box. 22725.

Other Branches

Muscat, Oman: Office 107, Hormuz Grand Hotel, Airport Heights, Muscat, PO Box. 3159.

Trivandrum, India: 6B, Asiatic Business Tower, Near Technopark, Kazhakuttam, Thiruvananthapuram, Kerala, Pin Code: 695582.

Website

https://www.penieltech.com

Phone Numbers

UAE: +971 4 239 8571

Oman: +968 7 911 4425

Abu Dhabi: +971 2 566 8814

India(Trivandrum): +91 9207196354

India (Pune): +91 9552005617

2. ZainTECH: Outstanding AMC Service

Founded: 2021

ZainTECH’s core strength is delivering end-to-end managed IT and digital infrastructure services. It is backed by strong telecom heritage and enterprise-grade operational excellence.

Services:

• CybersecurityModern
• Drones & Robotics
• InfrastructureData & AI
• Cloud Services
• Digital Solutions
• Software Licensing

Why Choose Them: Organizations again and again choose ZainTECH for its regional insight, amazing solutions, and managed services expertise. The firm’s Microsoft Azure Expert Managed Service Provider status mainly underscores its capability in delivering reliable cloud and operational support.

Partners: AWS, Oracle, Microsoft, Cisco, Fico, and more 

Clients: 1400+

Phone: (+971) 436 016 22

Email: [email protected]

Address: Dubai Internet City, Building 11, Office 201, PO Box 500077, Dubai, United Arab Emirates

3.Emtech IT Solutions: AMC Plans with Deep Expertise

Founded: 1993

Emtech IT Solutions is a well-established UAE-based IT services provider. They work with strong and proven expertise in IT AMC, managed services, and enterprise IT infrastructure.

Services:

• IT AMC
• Managed IT Services
• Infrastructure design & support
• Cloud solutions & migration
• Cybersecurity & network security
• Server, storage & virtualization support

Why Choose Them: They have over three decades of experience in the regional market. Using that expertise, Emtech brings maturity, stability, and technical depth to IT AMC services. Overall their approach goes beyond reactive support. focusing on preventive maintenance, performance optimization, and business continuity.

Email: [email protected]

Address: Ansar Gallery Building Near BurJuman Centre Opp Ministry of External Affairs - Dubai - United Arab Emirates

Phone Number: +971552536873

4. GS IT Infrastructure: Outstanding Response & Proactive Support

Founded: 2011

This is an IT solutions provider. They are Dubai-based with a decade-plus track record of delivering reliable IT infrastructure support.

Services:

• Managed IT Support
• IT Infrastructure
• Network administration
• cybersecurity support
• Cloud solutions
• On-call IT assistance
• Structured cabling
• VoIP
• Biometric systems
• EPABX integrations

Why Choose Them: Their support keeps IT systems optimized and secure. Besides their AMC services include periodic audits, preventive checks, SLA-based response times, and ongoing client reporting design. It reduces disruptions and enhances operational continuity.

Clients: 1000+

Email

Support: [email protected]

Other: [email protected]

Address: SIT Tower, Dubai Silicon Oasis

P.O. Box 13653, Dubai, UAE

Phone Number: +971 4578 6518

5. Seven Bridge Technology: Straightforward AMC Services

Founded: 2024

Services:

• IT Annual Maintenance Contracts
• ICT solutions & infrastructure support
• System integration & ELV systems
• Cybersecurity & cloud support components
• Technology distribution
• Backup, disaster recovery, and premium software solutions

Why Choose Them: They focus on preventive maintenance. The company also focuses on minimizing downtime by providing regular health checks and repair services.

Clients: 500+

Email: [email protected]

Address: 32, Fikree Building, Al Souq al Kabeer, Dubai, UAE

Phone Number: 971 56 767 2674

6. Pinnacle IT Support: Long Track Record & Custom Plans

Founded: 1995

Pinnacle provides amazing IT infrastructure support and reliable AMC services.

Services:

• IT Annual Maintenance Contracts
• 24/7 remote and onsite IT support
• Proactive monitoring
• Managed IT services
• Network management
• Cybersecurity support
• IT consulting
• Cloud solutions
• Software support

Why Choose Them: Pinnacle has a long track record in the UAE market and a broad spectrum of customizable service plans. Overall their experiences align with diverse business requirements.

Email: [email protected]

Address: Office 204, Al Khaleej Building, Al Karama, Dubai, United Arab Emirates

P.O. BOX : 27261, Dubai, UAE

Phone Numbers: +971-4-335 0053

7. AGN IT Services LLC: Established & Holistic IT AMC

Founded: 2003

Services:

• IT Annual Maintenance Contracts
• IT Infrastructure setup
• Network management & troubleshooting
• Cloud migration
• Software backup solutions
• Data backup, recovery
• Cybersecurity support
• Remote access support (VPN)
• ERP implementation

Address: Office 89, Oasis Mall, Al Quoz1, Dubai

Phone Number: +971 585815887

8. Skodtec Technology: Comprehensive UAE Coverage

Founded: 2015

Services:

• Managed IT services
• Hardware and network maintenance
• CCTV and security systems
• IT equipment
• Networking
• Industry-specific solutions

Email: [email protected]

Address: Y02, England Cluster, P.O. Box: 83782, International City, Dubai, United Arab Emirates

Phone Number: +971505995781

9. CubeZix Technologies: Strong IT & ELV AMC Support

Founded: 2016

Services

• IT Annual Maintenance Contracts
• Managed IT Support
• Outsourcing
• IT Infrastructure setup & monitoring
• Structured cabling & ELV (CCTV, access control, telephony)
• Cybersecurity
• Data backup
• Cloud services
• Microsoft 365 support
• ERP consulting

Email: [email protected]

Address: 805, The Burlington Tower, Business Bay,

Dubai, United Arab Emirates

Phone Numbers: +97142414120

10. Digital Links Pro: Experienced IT AMC with Security Emphasis

Founded: 2015

Services

• Comprehensive IT AMC & managed services
• 24/7 remote & on-site IT support and helpdesk
• Network security
• Cloud services
• strategic IT planning
• Desktop support
• Data backup
• Technology advisory & consulting

Email: [email protected]

Address: Office No: 101, Al Falah Tower - Muroor Road, Al Falah Street - Abu Dhabi, Post Box No: 92060

Phone Number: +971505627552

An IT AMC is like a long-term relationship. The right provider will always prevent disruption, protect data, and give you breathing room to focus on growth. So choose carefully to grow your business with the best IT AMC Service Provider in the UAE.